Gallery Mage Hangs - ? too many pixels

[foxylady337]

Our local Rotary Club has its own camera club, and I put galleries of images on to the Rotary Website from time to time.

This month I found that the Export function was hanging after a lot of disc activity, and checking the Exports folder I found that one of the images hadn't been converted into the corresponding lower-resolution image and thumbnail.

This image was a large .jpg file - 12 MBytes - and my first thought was that the file was too long for a buffer. I therefore opened it using Photoshop, and saved at a lower quality, to reduce the file-size below those of the others (which had been converted satisfactorily). This didn't work, and after some further experiment I found that the image resolution was 3944x2972 pixels, and that halving these dimensions solved my problem.

If there is a maximum number of pixels that Gallery Mage can manage, perhaps this should be checked and an appropriate error message issued when an overlarge file is being processed.

Thanks for a great product - just hoping to make it even better...

[divzero]

Hi,

Glad you like Gallery Mage. Thanks for your feedback.

What happens when Gallery Mage tries to process this image? Does it exit?

Do you have JAI installed? If not, I highly recommend you install it: viewtopic.php?f=5&t=355 it may help with this issue.

What operating system are you using? Windows or Mac?

Regards,
Will